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4 Ways Amazon AU is Different to Other Retailers & How Brands Need to Treat Them Differently
Rashmi and Seb
Over the last two years, Amazon has grown marketplace sales by ๐Ÿณ๐Ÿณ% to $๐Ÿญ.๐Ÿฑ๐Ÿฒ๐Ÿด ๐—ฏ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป in 2023.
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It is now a meaningful channel for many brands, and it will become increasingly important.
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Unfortunately, so many brands still ๐˜ต๐˜ณ๐˜ฆ๐˜ข๐˜ต ๐˜ต๐˜ฉ๐˜ฆ๐˜ฎ ๐˜ญ๐˜ช๐˜ฌ๐˜ฆ ๐˜ข๐˜ฏ๐˜บ ๐˜ฐ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ ๐˜ณ๐˜ฆ๐˜ต๐˜ข๐˜ช๐˜ญ๐˜ฆ๐˜ณ, and in doing so, they leave serious money on the table.
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Amazon needs to be viewed as a ๐—›๐—ฌ๐—•๐—ฅ๐—œ๐——, RอŸeอŸtอŸaอŸiอŸlอŸ อŸaอŸnอŸdอŸ อŸDอŸ2อŸCอŸ อŸaอŸpอŸpอŸrอŸoอŸaอŸcอŸhอŸ.
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They are a retailer, but much like your own D2C efforts, you can exert a lot of ๐—–๐—ข๐—ก๐—ง๐—ฅ๐—ข๐—Ÿ on Amazon to drive traffic, increase conversion rates, and encourage repeat business through retargeting and subscriptions.
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Other retailers simply don’t provide the option. You take what you are given.
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๐—›๐—ฒ๐—ฟ๐—ฒ ๐—”๐—ฟ๐—ฒ ๐—ง๐—ต๐—ฒ ๐Ÿฐ ๐— ๐—ฎ๐—ถ๐—ป ๐—ช๐—ฎ๐˜†๐˜€ ๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ๐˜€ ๐—–๐—ฎ๐—ป ๐—˜๐˜…๐—ฒ๐—ฟ๐˜ ๐—–๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐—น ๐—ข๐˜ƒ๐—ฒ๐—ฟ ๐—ง๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ฅ๐—ฒ๐˜€๐˜‚๐—น๐˜๐˜€ ๐—ผ๐—ป ๐—”๐—บ๐—ฎ๐˜‡๐—ผ๐—ป.
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1. ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ป๐—ฐ๐—ฒ – Compared to any other online marketplace, Amazon provides the most extensive options for displaying your brand in a consistent and compelling way. Brands that make the investment in a quality brand presence, stand out over the competition and get more traffic and better conversion rates.
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2. ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ ๐—จ๐˜€๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ – Amazon can be โ€˜busyโ€™ with all the options for shoppers, but by properly using a storefront and A+ content, you can create a great user experience that keeps attention on your brand, and presents the right (your) solution for the shopper.
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3. ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—Ÿ๐—ถ๐˜€๐˜๐—ถ๐—ป๐—ด๐˜€ – Utilising all the image spaces, videos, and clear bullet points – communicating functional and emotional benefits, A+ content for upselling, cross-selling, and making them mobile-friendlyโ€”will increase conversion rates and sales. By the way, make adjustments to test and measure what works best, not just ‘set and forget’.
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4. ๐—”๐—บ๐—ฎ๐˜‡๐—ผ๐—ป ๐—”๐—ฑ๐˜€ ๐—ข๐—ฝ๐˜๐—ถ๐—ผ๐—ป๐˜€ – The most underutilised opportunity for driving sales on the Amazon platform in Amazon Ads. Build brand awareness, win NTB customers, retarget to increase LTV, use video advertising, target competing brands, see clear attribution, control bids, and optimise budgets to maximise results.
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When brands realise the ๐—ฐ๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐—น they have on Amazon, and maximise the options, they get better results. They then put themselves in a stronger position to negotiate with Amazon.
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This doesnโ€™t just happen, it takes effort, much like any D2C strategy, but when most of the competition is complacent, the upside is significant.
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What insights have you gained from your experience selling on Amazon compared to other retailers? Weโ€™d love to hear from you! Drop us a line atย hello@gosellglobal.com.

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